1.1 We do not deliver our product outside of Houston area. We charge a flat rate of $12 for deliveries within the delivery zone calculated at checkout based on zip code. Delivery charges will be applicable within the specified area. If you request delivery to remote areas which are not normally delivered to you will be advised of any additional charges as soon as possible upon receipt of your order form.
1.2 We do not offer same day delivery option, however we do make some exceptions depending on the selection of the arrangement, and the time submission. You are welcome to contact our floral team to see if this exception can be made.
1.3 Attention! The incorrect personal and delivery information submitted within the order may result delivery delays or additional delivery fees! Please, ensure that you have included all address details (including a cell phone number or/and an e-mail address) of the intended recipient .
1.4 Where a third party is involved during delivery (hospitals, schools, offices) the signature of any person authorized to accept delivery on behalf of the organization will be accepted as proof of delivery to your chosen recipient.
1.5 We reserve the right to contact the recipient (via cell phone) using the contact details you provide on the order form in case if the recipient cannot be reached.